Privacy Policy

Last Updated: 2/3/2025

Black Country Prope/rties ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website (https://www.blackcountryproperties.co.uk/) and use our services.

1. Information We Collect

We collect the following types of personal data:

Personal Information: Name, email address, phone number, and any details you provide when contacting us or using our services.
Property Information: If you inquire about property sales or investments, we may collect relevant details regarding your requirements.
Technical Data: IP address, browser type, pages visited, and cookies to enhance website functionality.
Communication Data: Records of your interactions with us via email, phone, or online forms.

2. How We Use Your Information

We use your personal data for the following purposes:

To respond to inquiries and provide our services.
To process property transactions and investment opportunities.
To improve our website and customer experience.
To send updates, promotional offers, or relevant industry news (only if you opt in).
To comply with legal obligations and prevent fraudulent activities.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

Service Providers: Trusted third parties that help us deliver our services (e.g., solicitors, financial advisors, or IT providers).
Legal and Regulatory Authorities: If required by law or for fraud prevention.
Business Transfers: In the event of a merger, sale, or company restructuring.

4. Cookies & Tracking Technologies

Our website uses cookies to improve user experience. You can manage cookie preferences via your browser settings. For more details, see our Cookie Policy.

5. Data Security

We take reasonable measures to protect your personal data from unauthorized access, loss, or misuse. However, no online system is completely secure, so we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you.
Correction: Update inaccurate or incomplete information.
Deletion: Request the removal of your personal data (subject to legal obligations).
Objection: Withdraw consent for marketing communications.
Restriction: Limit how we process your data in certain situations.

To exercise these rights, please contact us at [Your Email].

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing personal data.

9. Changes to This P/olicy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and continued use of our website implies acceptance of the revised policy.

10. Contact Us

For any privacy-related inquiries, please contact us at:

Black Country Properties
Email: info@blackcountryproperties.co.uk
Website: https://www.blackcountryproperties.co.uk/

By using our website, you consent to the terms of this Privacy Policy.